Employee Assistance Program (EAP)
An Employee Assistance Program is a service offered by employers to their employees and dependents for free assessment, short-term counseling and referrals to ancillary services. Most employers offer up to four or five free EAP sessions. If employees would like to continue counseling beyond their EAP sessions, then it is at their own cost and submitted to their insurance. Also, EAP services may include offerings of workshops and training sessions on topics like Stress Management or Time Management.
Sometimes, employers use EAP services to assist them in dealing with a crises that occurred in the workplace, such as an injury or death. The EAP services may be used for employer-mandated services like poor job performance, co-worker conflicts, or a failed drug test. Although, EAP counseling sessions are most often utilized by employees who refer themselves for personal and professional problems. All the sessions are strictly confidential, unless it is an employer-mandated session. The employer will only receive statistical information like how many people have been seen in a month, but the client's identity or any identifying information is never disclosed.
The fee-for-service to the employer for the counseling and referral services can be done on a fee for service basis or on a yearly group rate. Trainings, workshops, and crises intervention assistance are priced to each program. After employees or dependents have used all of their EAP sessions, then they are responsible for any future counseling services, and the practice will submit it to their insurance company.
How Does the Service Work?
The employee calls me directly to set up an appointment. If it is an employer-mandated referral, then the employer calls to make the appointment.